Frequently Asked Questions About Carpet & Upholstery Cleaning

Q. Why should we use you to clean our carpets & upholstery?

A. Aaron cleaners have been cleaning carpet and upholstery across the county of Essex since 1982 and their are not many eventuality’s that we have not come across, because of this depth of experience you can rest assured that you are in the safest of hands. We are a family run business and go that extra mile to please you because of the collective interests of all involved, not only does it benefit you as the client but as it gives us a repeat business and referral rate that is something to be proud of. Aaron cleaners have invested heavily in their business by owning the very best equipment that can be brought, commonly known as truck mounted cleaning! nothing cleans carpets better, It is the best system available and drying times are incredibly quick. Aaron are also proud to offer an eco friendly allergy safe approach towards carpet & upholstery cleaning.

Q. I have had seen leaflets offering carpet cleaning at 50% discount, Is their a catch?

A. If we could cut in half the price of the work and still offer the quality that we accomplish and earn a living cleaning carpets and upholstery we would gladly match such offers, the truth is we would no longer be in business. Such advertising ploys normally equate to a sub standard service, utilising operators who are poorly trained and they will be using portable machines to do the work. The individual doing the work is normally paid a fraction of the invoice price for what he is doing. such equipment often results in the over wetting the items being cleaned, consequently they take much longer to dry, such company's will almost certainly be using cheap harsh chemicals that cause rapid re soiling of whatever is being cleaned and worst of all you often end up paying more than you was quoted because of the sales tactics used with regards to add on services, this is when you are charged extra for add on's, like items that are heavily soiled, stained and in need of deodorizing, then selling you stain proofing treatments where such is unnecessary.

The price Aaron Carpet Cleaners quote you is what you pay !

Q. is it true that carpets & furniture get dirty quicker after they have been cleaned?

A. Their is some truth in this based on the fact that if people had their carpets or upholstery cleaned using substandard equipment and harsh abrasive carpet cleaning chemicals the item in question may appear to look clean but appear to get dirty very quickly again. There are two reasons for this one cleaning was not done properly in the first place and secondly the chemicals used to clean with are very alkaline and have a pronounced tendency towards rapid resoling. Aaron use truck mounted equipment for cleaning and use eco friendly allergy safe chemicals, so there are none of the residues left that cause re-soiling.

Q. My child suffers from asthma, can your cleaning process help?

A. there is an element of truth to this as referred to in the last question, a high percentage of carpet cleaners use very harsh alkaline chemicals to clean with because they are simply interested in getting the job done as quickly and as effectively as they can and make no mistake these abrasive agents will clean, but they also re soil at a rapid rate (we refer to them as oven cleaners) so the carpet gets dirty very quickly. They also contain optical brighteners which highlight the colours but within a couple of days the carpet will look dull & dirty again. The equipment used are often portables that lack the power to get to the dirt that lies at the base of the carpet but our truck mounted system being up to twenty times more powerful cleans deeper and leaves whatever is being cleaned much drier. We are also using Eco Friendly Cleaning Chemicals that benefit not only the environment but also you your family & your pets, especially with regards to allergy issues.

Q. If an in person or a pet is suffering from an allergy can you do anything to help?

A. Yes because we are using truck mounted equipment the airborne allergens (i.e. chemicals, dust mite faecal matter and animal gander) are not redistributed around your home they are extracted to the tanks in the van which is obviously outside, also all of the humid air created by the hot cleaning process is vented via the hoses to the tanks in the the van outside. This system also speeds up the drying time considerably reducing the potential for mould spores proliferating..

Q. Can we walk on the carpets after you have cleaned them?

A. sometimes it is impractical to avoid walking on the carpets after they have just been cleaned all we advise is that you make sure you wear non marking footwear (making sure the soles are wiped clean with a damp cloth. With upholstery it goes without saying that the suite may be damp for a while so a reasonable amount of time must be allowed to expire before the suite would be deemed suitable to sit on, the times involved in drying can vary depending on the material and the degree of soilage. The time of year you have your carpets or upholstery cleaned makes very little difference to the drying times because with the central heating switched on a carpet or a suite will dry as quickly on a cold winters day as it would on a warm summers day where their would be no requirement for heating.

Q. Do I need to clear out the room(s) ?

A. It is very helpful to us if you place the small ornaments and other objects (children’s toys, clothes etc) elsewhere, but please do not worry about moving your furniture, The operator will do that for you as part of our normal service why placing the furniture back with appropriate protection for items like chair and table legs, especially stained dark wood furniture that may cause staining if placed back on a damp carpet.

Aaron cleaners cover Essex and all areas of East London,

contact your local office: or Email info@aaroncleaners.co.uk

01268 525158: Carpet Cleaners South Benfleet, Basildon, Laindon, Wickford, Rayleigh, Canvey Island, Carpet Cleaner Essex.
01702 554558:Carpet Cleaners Southend, Leigh on Sea, Westcliff, Thundersley, Hadleigh, Hockley, Thorpe Bay, Carpet Cleaner Southend, Essex.
01277 630694: Carpet Cleaners Chelmsford, Billericay, Brentwood, Onger, Stock, Galleywood, Great Baddow, South Woodham Ferrers, Essex.
01375 393090: Carpet Cleaning Grays, South Ockendon, Horndon, Tilbury, East Tilbury, Corringham, Stanford le hope, Bulphan, Purfleet, Stifford Clays, Essex.
01708 479891Carpet Cleaners Upminster, Chigwell, Chingford, Romford, Hornchurch, Rainham, Dagenham, Barking, Ilford, Wanstead, Buckhurst Hill, Loughton,Docklands.